FAQs

• What is Collision Damage Waiver/Car Hire Excess?

• How does it work?

• Who can purchase a Collision Damage Waiver/Car Hire Excess Policy?

• What do I do in the event of a claim?

• What is the difference between a single policy and an annual policy?

• What is the maximum duration of continual cover allowed on this policy?

• What countries am I covered in?

• Who underwrites this policy?

• Does my car rental agreement already include insurance?

• What is the difference between Excess, Super CDW, Non–Waiver and the Deductible?

• Will the car rental company pre-authorise my credit card when I have your Excess Insurance?

• I have a credit card which covers my Collision Damage (CDW) – Do I need your coverage?

• What is the Minimum and Maximum age limit on the policy?

• What is the maximum coverage limit on the policy?

• Is there an Excess on this policy?

• What types of Vehicles are not covered by the policy?

• Am I covered to rent a vehicle in my country of residence?

• What is Family Cover?