Contact Us

Irish Office:
Plaza 255, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15
Tel: 0818 44 44 47 or 01 793 0416,
Fax:
0818 484 485,
Email: info@carhireexcess.ie

Opening hours:
Monday - Friday: 08:30 18:30
Saturday: 09:30 16:00
Sunday: 10:00 14:00 s


UK Office:
1 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ
Existing Customers: 0333 355 6182
New Customers: 0844 871 6182* (*Calls cost 7p per minute plus your phone company's access charge),
Fax:
0333 355 0251,
Email: info@carhireexcess.ie

Opening hours:
Monday - Friday: 08:30 18:30
Saturday: 09:30 16:00
Sunday: 10:00 14:00


Complaints:

If you have a complaint about the sale of your policy or our website, please contact us on complaints@blueinsurance.ie.
We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter to the Financial Services and Pensions Ombudsman (https://www.fspo.ie). If you purchased your policy online, you will also be able to use the EC On-line Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/ who will notify the FSPO on your behalf. Our full Complaints Procedure is available on request.
For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.